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“They put the package on the ground in the snow outside the door once when no one was home.”
“They managed to misplace a package of films – twice.”
“On several occasions I have had to go and pick up the packages when the forwarder cannot find our home, despite the fact that they found it here on a previous occasion.”
“They come when it suits them, not the customer!”
“I had to go home from a school graduation to receive a delivery.”
“Received an SMS that packages were available for collection at the delivery location. Drove 25 kilometers there, and was told that the goods would arrive four hours later.”